Module

Front Desk Management

Log inbound packages and documents, dispatch to recipients, create GRNs, and track acknowledgements digitally.

F
Overview

Inside the module.

Biztimize Front Desk Management digitalises the inbound package and document handling process — from the moment a courier arrives at reception through dispatch, acknowledgement by the recipient, and optional GRN creation for store-bound deliveries.

What You Can Do

  • Log every inbound item — courier name, sender, tracking number, item description, number of pieces, and photos — at the point of receipt.
  • Dispatch to the recipient with a single action; the recipient receives an email notification with item details.
  • Acknowledge receipt digitally — recipients confirm they have collected their item, giving reception a timestamped proof of delivery. Only own items can be self-acknowledged (object-level security).
  • Convert deliveries to Goods Receipt Notes for items destined for the store or warehouse, linking them to Materials Management.
  • Run a package log report showing all items by status, courier, or recipient — with average dispatch and collection times.
Key features

What you get out of the box.

01

Inbound item logging with courier, tracking number, and photos

02

One-action dispatch with automatic recipient email notification

03

Digital acknowledgement with object-level security

04

GRN creation for store/warehouse deliveries

05

Package log report with dispatch and collection metrics

Pairs with

Modules that work together.

S
Module

SAMS

Systems & Applications Management Services, refers to a suite of professional services designed to oversee, optimize, and maintain business-critical IT applications & systems throughout the lifecycle.

Run Front Desk Management on your data.

We'll set up a sandbox with sample data from your industry — see it work end-to-end before committing.